Complete Hearing Care

Gateway Medical Centre Level 2, 1 Mona Vale Road, Mona Vale, NSW, 2103

Comprehensive Hearing Assessments - Mona Vale

Comprehensive Hearing Assessments


Complete Hearing Care is your Hearing Specialist


The Complete Hearing Care audiology clinic is comprised of two qualified audiologists, a husband and wife team. 

The Mona Vale hearing specialists both hold Bachelor and Master’s degrees in Audiology. They provide clients on the Northern Beaches with friendly hearing services for the whole family including hearing screening and comprehensive hearing assessments.


Service Areas


  • Mona Vale
  • Newport
  • Avalon
  • Palm Beach
  • Bilgola Heights
  • Narrabeen
  • Dee Why
  • Warriewood
  • Collaroy
  • Elanora Heights



Whether you’re interested in getting a hearing test or tinnitus test for yourself, or a hearing test for children, your ear specialist can take care of all your ear examination needs. Are you interested in getting a hearing test for the newest member of your family? Complete Hearing Care also provide you newborn hearing tests for babies.

If any member of your family, young or old, are showing signs of hearing loss you’ll want to make sure they visit a local audiologist to address their concerns with a diagnostic ear test.

Complete Hearing Care is conveniently located in Gateway Medical Centre within the modern Gateway building, on the corner of Pittwater Road and Mona Vale Road. There is plenty of free on-site parking, which includes free council parking as well as medical centre parking. You’ll find the Complete Hearing Care clinic within the shared reception area of the medical centre, which features a spacious waiting room. Complete Hearing Care have one consulting room fitted with the latest hearing assessment technology.


Our Services


  • Free Hearing Screening
  • Comprehensive Hearing Assessments for Adults, Children and Babies
  • Central Auditory Processing Testing 


Free Hearing Screening


Complete Hearing Care are able to provide you with a free hearing test, including comprehensive hearing assessment for all Department of Veteran Affairs card holders.

The clinic also provides free hearing screening for adults, which is a hearing test that covers four frequencies and will indicate whether or not it is recommended that you receive a full comprehensive hearing assessment.


Comprehensive Hearing Assessments


Complete Hearing Care provide comprehensive hearing assessments for adults, children, and babies. You’ll need a comprehensive hearing test if the results of an initial hearing screening show that further investigation is needed.

There are 3 parts to a comprehensive hearing assessment:

1.    Pure tone audiometry
2.    Tympanometry
3.    Speech comprehension

Pure Tone Audiometry

Similar to what you might find in a music recording studio, the audiology clinic is fitted with a soundproof booth. The audiology booth is used for the pure tone audiometry and speech comprehension parts of the comprehensive hearing assessment test.

Rather than being asked to produce sound by singing as you would in a recording studio, you'll be asked to listen for sounds that the audiologists will play for you through the headphones that you’ll be wearing.

When inside the booth, you'll be asked to put some headphones on, and the doctor will then test your hearing across the frequency range. You'll hear tones at different volume levels and you'll respond by pushing a button.

This test allows the audiologist to establish your hearing threshold, which is the softest level of sound you can hear you at a particular frequency.


Going through the steps of a comprehensive hearing test is like a process of elimination as to where the cause of the hearing impairment is located and whether it’s a temporary or permanent problem.

The tympanometry test is done outside the soundproof booth. During this part of the test, the audiologist checks the middle ear. This involves putting a small probe in the ear canal and applying some air pressure. This tells the audiologist the status of the middle ear. The audiologist will be able to determine whether you have a middle ear infection.

Speech Comprehension

As with the first part of the first test, the final test, speech comprehension, is also conducted within the soundproof booth. The audiologist presents sound containing speech through the headphones at a certain volume level, depending on the level of hearing loss.

Again, you are instructed by the audiologist about how to signal your response within the booth. The speech comprehension test tells the audiologist how a person is comprehending words, which is an important aspect of your hearing needs.

Having a Hearing Test Inside the Booth

When you’re inside the booth for the first and last parts of the comprehensive test, you push a button to provide your response. They audiologist provides you with instructions to keep on pushing the button until you can no longer hear the sound. Once you respond to the softest level of sound, that will conclude the hearing test session.


Results of the Comprehensive Hearing Assessment


The hearing assessment is conducted using world-class audiology software developed in the United States called MedRx. Once the test is completed, the results are displayed on the audiologist’s computer. A report is generated and the results of your hearing test are discussed with you.


Hearing Screening Versus Hearing Assessment


A hearing screening is a short test that the audiologist conducts prior to a comprehensive hearing assessment. The hearing screening simply helps determine whether there is a hearing problem present or not. If you any issues the audiologist usually recommends a full hearing assessment.

The difference between a hearing screening and a comprehensive hearing assessment is that the full test involves testing a lot more frequencies. The full test also involves pure tone air and bone conduction audiometry. 

These tests tell the audiologist whether the hearing loss problem is due a middle ear problem or an inner ear problem.


Central Auditory Processing Testing


Complete hearing care also provide testing for central auditory processing disorder (CAPD), which is a specialised area of hearing testing. People with central auditory processing disorder have difficulty with understanding speech.

Some notable symptoms in people who may have this hearing disorder include difficulty with communication and conversation, such as having trouble reacting, responding and paying attention within group situations, noisy environments, on the phone, or reading.

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